Refund policy
🚫 Return & Refund Policy (MARCHED.)
Because each item is printed to order, we do not offer returns or exchanges for buyer’s remorse, wrong sizing, or incorrect address entries. However, we are committed to making things right if your order arrives damaged, misprinted, or incorrect.
You have 30 days after receiving your item to report any issues.
🔧 Damaged or Incorrect Orders
If your item arrives misprinted, damaged, or you received the wrong item, contact us at marched.shop@gmail.com with your order number and a clear photo of the issue. We’ll evaluate the situation and, if eligible, issue a replacement or full refund at no extra cost.
📦 Return Shipping
In the rare event that we approve a return shipment, the customer is responsible for return shipping unless the return is due to a damaged, misprinted, or incorrect item.
Please do not send any items back unless explicitly instructed to do so. Items returned without authorization will not be accepted.
🚫 Non-Returnable Situations
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Buyer’s remorse or size exchanges
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Incorrect addresses entered at checkout
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Sale items or gift cards
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Custom items (all products are made to order)
🇪🇺 European Union Cooling-Off Period
If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days of delivery, for any reason. Contact us at marched.shop@gmail.com to initiate this process.
💰 Refunds
If a refund is approved, it will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to post the refund.
If more than 15 business days have passed since your refund was approved, email us at marched.shop@gmail.com.